Terms of service
This website is operated by DigitalTimber. Throughout the site, the terms “we”, “us”, and “our” refer to DigitalTimber. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these terms carefully before using our website or services.
1. Use of Our Website
By using this site, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use our products or services for any unlawful purpose or to violate any applicable laws.
2. Products & Services
We offer functional products and custom-made items produced using 3D printing, laser engraving, embroidery, and woodworking. Many items are made to order and may vary slightly in appearance due to the nature of the manufacturing process.
We reserve the right to modify or discontinue products at any time without notice.
3. Custom & Made-to-Order Items
Custom and made-to-order products are produced based on the details provided at checkout. It is the customer’s responsibility to ensure all customization details are correct before submitting an order.
Because these items are made specifically for you, all sales are final, except in cases of damage or defect as outlined in our Return & Refund Policy.
4. Pricing & Payments
All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Payment must be received in full before production or shipment of any order.
5. Shipping & Delivery
Production and shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Once an order has been shipped, responsibility transfers to the customer, except in cases of verified shipping damage.
6. Damaged or Defective Items
If an item arrives damaged or defective, you must contact us within 48 hours of delivery and provide clear photos of the item and packaging. Please refer to our Return & Refund Policy for full details.
7. Intellectual Property
All content on this site, including images, text, designs, and product files, is the property of DigitalTimber and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
DigitalTimber is not liable for any injury, loss, or damages resulting from the use or misuse of our products. Customers are responsible for proper installation and use of all items.
9. Third-Party Tools & Links
We may provide access to third-party tools or links. We are not responsible for the content, accuracy, or practices of third-party websites or services.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
11. Contact Information
For questions about these Terms of Service, please contact us at: